1. Home

  2. Your Home

    1. Pay your rent
      1. Direct Debit Sign Up
      2. Other ways to pay
      3. About rent & service charges
    2. Planned improvements
      1. Adaptations
      2. Bathroom upgrades
      3. Code of conduct
      4. Electrical inspection conditional report
      5. Rewiring your Home
      6. Gas central heating upgrades
      7. Kitchen upgrade
      8. External Pre-paint repairs and Planned Painting
      9. Replacement doors
      10. Replacement windows
    3. Report a Repair
      1. Simple repairs – ‘how to’ guides
      2. Repair responsibilities
    4. Home improvements and DIY
    5. Garages to Rent
    6. How to register online
    7. Service Standards
  3. Find a home

    1. Transfers
    2. Mutual Exchange
    3. Voluntary Right to Buy
    4. Right to Buy / Right to Acquire
    5. Retirement Schemes
      1. Atherton Close
      2. Barton Court
      3. Graham Court
      4. Lanes Court
      5. Langley Close
      6. Parklands
      7. Pullar Court
      8. Shipway Court
      9. Spring Gardens
      10. Tynings Court
      11. Victoria Court
      12. Virginia Close
    6. Homes available now
    7. Cheltenham Student Accommodation
    8. Shared Ownership
      1. What is Shared Ownership?
      2. Affordability
      3. Applying for Shared Ownership
      4. Reselling your Share
      5. Staircasing
      6. Remortgaging
      7. FAQs
  4. Support and Advice

    1. Your Housing Officer
    2. Safe and Well
      1. Helpline
      2. Fire safety in flats
      3. Safeguarding
      4. Anti-social behaviour
      5. Legionnaire's disease
      6. Condensation
    3. Job Clubs
    4. GreenSquare Drop Ins
    5. Customer Guide
    6. Policies
    7. Complaints, comments and compliments
  5. Money Matters

    1. Universal Credit
      1. How do I prepare?
      2. How do I claim?
      3. How do I manage?
      4. Who can I ask for advice?
      5. Trusted Partner - why it matters
    2. Money and debt
    3. Benefits Calculator
    4. Budgeting Sheet
    5. Buildings insurance
    6. Contents insurance
    7. Welfare Reform
      1. Welfare Reform Strategy
  6. Your Community

    1. Proposal to join Bromford Merlin
      1. About Bromford
      2. About Merlin
      3. Frequently Asked Questions (FAQs)
      4. How we fit together
    2. Get Involved
    3. Stronger communities
      1. Local people doing it for their community
      2. Severn Vale contributing to the community
      3. How we can help you
      4. Gardening Competition
    4. News
    5. Connect Magazine
      1. February 2018
      2. Issue 4
      3. Issue 3
      4. Issue 2
      5. Issue 1
  7. Careers

    1. Staff Benefits
      1. Benefits List
    2. Current Vacancies
    3. Join Our Board
    4. Staff Policies
    5. One Team Culture
  8. About us

    1. Key decision makers
      1. Board
        1. Laurence James - Chair
        2. Mark Davies - Vice Chair
        3. Helen Adlard
        4. Jim Connell
        5. Jim Dickson
        6. Tim Knight
        7. Stephen Lomax
        8. Mary Millar
        9. Mike Owen
        10. Christine Barve
      2. Stakeholder Senate
      3. Committees
    2. Survey Results
    3. Contact us
      1. Web Chat
    4. Cookie Policy
    5. Sign up for Connect
    6. Privacy Policy
    7. Corporate publications
      1. Annual Report and Financial Statements 2017-18

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