Report it online

Report it online

The quickest and most convenient way to Report a Repair is to report it via your online account. By doing it this way, not only can you report a repair, but you can see all ongoing repairs, your repair history and much more.

If you have not already signed up to manage your tenancy online, click here to find out how to register.

Emergency Repairs

Emergency Repairs

If your repair is an emergency, please phone 01684 272727. If you've reported a problem with your boiler, please remove any items underneath it so no damage is caused.

Out of hours - emergency repair service

We operate an emergency out of hours repairs service available during the following times:

  • After 5pm Monday to Thursday
  • After 4:30pm on Friday
  • All day on Saturday, Sunday or Bank Holiday

For emergency repairs outside these times please call 01684 272727 and press option 2 for emergency repairs. Please note all calls are recorded for training and monitoring purposes.

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