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Severn Vale Housing merged with Merlin Housing Society  on 2 January 2019.  Merlin Housing Society is a subsidiary of Bromford Group and operates as Bromford.

You can still contact us in the normal ways and use this site to pay your rent or report repairs.

News Archive

Your view counts - customer consultation starts today

Customer consultation letter on doormat Letters will be landing on the doormats of Severn Vale Housing customers today, as part of a six-week consultation to ask their views on three important changes being proposed by the Society.

Claudia Cobban, governance and strategy director, explains: "We're proposing to change the way we make up our Board, to move to charitable status and, most significantly of all, to join the Bromford Merlin partnership."

"These are important changes which, if they go ahead, will place more staff in our communities in and around Tewkesbury and support the development of much-needed new homes for local people in Gloucestershire. We've taken on board the ideas and views of customers from our Stakeholder Senate before going out to consultation, and we're really keen to have as much feedback as possible about these three proposals."

Bromford and Merlin announced in December 2017 that they are in talks to form a partnership, which is expected to be finalised in July 2018. Together they will operate as a new organisation under the Bromford brand although Merlin will remain a Registered Provider in its own right within the Bromford Group. 

Severn Vale Housing announced in March 2018 that we are in formal discussions to join the Bromford Merlin partnership in early 2019. 

Commenting on the announcement in March, chief executive Tim Knight said: "By joining together with the Bromford Merlin partnership, we will be able to make an even greater impact, through building more new homes in Gloucestershire and through extending the neighbourhood coaching approach which focuses on supporting people to improve their lives. Using our combined financial strength, the new organisation will be able to invest even more in our customers and their communities."

Severn Vale Housing owns 4,000 homes in Gloucestershire which, if we join the partnership in early 2019, would result in the new organisation owning almost 44,000 homes across central England and the South West.

The consultation runs from 9 May to 20 June, and customers can respond via post (using a reply-paid envelope), by email or telephone. Customers can also call in to our information roadshows and share their views.

We'd love to hear your views.

There are several ways you can give us your opinion: 
- By post in the freepost envelope provided
-Email us at
-Telephone 01684 272751 and speak to someone in our customer service team

Information Roadshows

Three information 'roadshows' are being held to encourage customers to comment on the proposals and ask any questions. .

  • Wednesday 9 May, 3.00pm – 5.00pm - Brockworth Link, Brockworth Library,Moorfield Road, Brockworth GL3 4EX
  • Thursday 17 May, 12.00-3.00pm - Priors Park Neighbourhood Project, Jubilee II Building, York Rd, Tewkesbury GL20 5HU
  • Wednesday 23 May 12.00-2.00pm - GL3 Hub, Cheltenham Road East, Churchdown Gloucester GL3 1HX 

To read more about our announcement made on 27 March 2018, check our news page HERE


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