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Severn Vale Housing merged with Merlin Housing Society  on 2 January 2019.  Merlin Housing Society is a subsidiary of Bromford Group and operates as Bromford.

You can still contact us in the normal ways and use this site to pay your rent or report repairs.

News Archive

Universal Credit Q&A

Rich is our Universal Credit specialist, and provides guidance and support to customers who are making the switch from housing benefit to the new single payment system.

Every Wednesday evening Rich will be answering his most commonly asked Universal Credit questions from the week.

18 April 2018

This questions covered in this week's video are:

  • What is the new 'two week extra housing credit'?
  • How do advance payments work
  • How do I get onlne?

Want to ask a question for next week?

Email ucquestions@svhs.org.uk

Ask us on Facebook

Or tweet us (@SVHousing) with the hashtag #UCQuestions

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