Universal Credit Q&A

Rich is our Universal Credit specialist, and provides guidance and support to customers who are making the switch from housing benefit to the new single payment system.

Every Wednesday evening Rich will be answering his most commonly asked Universal Credit questions from the week.

18 April 2018

This questions covered in this week's video are:

  • What is the new 'two week extra housing credit'?
  • How do advance payments work
  • How do I get onlne?

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