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Severn Vale Housing merged with Merlin Housing Society  on 2 January 2019.  Merlin Housing Society is a subsidiary of Bromford Group and operates as Bromford.

You can still contact us in the normal ways and use this site to pay your rent or report repairs.

News Archive

Taking fire safety seriously

Following on from the tragic fire at Grenfell Tower in London recently, we would like to reassure customers of the safety checks and fire safety compliance standards that are met in all our properties.

We have an ongoing programme of maintenance and refurbishment across our 3,600 properties in Gloucestershire.  All building works – carried out by ourselves or contractors - comply with building control and fire safety regulations. We carry out a regular programme of fire safety checks, by qualified risk assessors, throughout the year.  We have a number of blocks of flats – no higher than five floors - for general housing needs, none of which have external cladding made of Aluminium Composite Material (ACM).

Irusha Hewawasamge, health and safety business adviser, said: “As well as Severn Vale complying with all building and fire safety standards, there are certain simple measures everyone can take to keep safe. It’s vitally important, for example, that communal areas, such as stairways and fire escapes, are kept clear – avoid propping open communal doors, for example, and check that your smoke alarm is working and has a good battery. If you see something that raises safety concerns, please get in touch with us.”

Chief executive Tim Knight said: “Our hearts go out to all those affected by the fire at Grenfell Tower. At Severn Vale Housing, we take our responsibilities as a landlord very seriously, especially concerning fire safety, and know there is no room for complacency. I want to reassure customers that we keep our fire safety advice and practices under continuous review and that, working alongside other social housing providers across the country, we will be taking on board any lessons to be learned from this tragedy.”

Click here to read our latest guidance about fire safety in our flats

The Metropolitan Police have announced that the fire was not started deliberately and originated in a fridge freezer. The investigation has identified the make and model as a Hotpoint FF175BP and that this model has not been subject to any product recall. The Government is asking consumers who believe they may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey) to call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit to register their details for further updates.

Take a look at  Guidance on White Good Safety.pdf [pdf] 234KB from Gloucestershire Fire and Rescue Service and Fire Safety in the Home.pdf [pdf] 1MB published by Communities and Local Government for handy safety tips.

If you have any concerns about Fire Safety, you can request a FREE, Safe and Well home safety check which can be arranged by phoning 0800 180 41 40 or clicking this link.

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