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Severn Vale Housing merged with Merlin Housing Society  on 2 January 2019.  Merlin Housing Society is a subsidiary of Bromford Group and operates as Bromford.

You can still contact us in the normal ways and use this site to pay your rent or report repairs.

News Archive

Residents get online for first time

Sending emails, taking photos and film, and using the internet are just some of the digital skills taken up by a group of residents living in two of our retirement schemes in Gloucestershire, thanks to a grant from Travis Perkins Managed Services and training provided by a national charity. The project has been co-ordinated by Janette Vizard, our  grants and social value officer, for retirement schemes Tynings Court near Gloucester and Atherton Close in Cheltenham

iPad training for Atherton Court residents Janette said: “We’re always looking for new ways to boost local projects, charities and community groups, and we know that having IT skills is vital these days, with older people often losing out on the opportunity to learn. Our group of 32 learners, all customers in our retirement schemes, have learned how to use email and find information and services via the internet, and will be using their online account or webchat to contact Severn Vale to report repairs, or check their rent balance and manage their finances online.” 

Succesful iPad training at Tyning Court  The iPads were purchased with funds provided by Travis Perkins Managed Services, as Maggie Devine, social value manager, explained: “We’re committed to making a difference in local communities, to supporting people to improve their lives and giving them the skills to change. Computer and internet skills are essential for today for all sorts of reasons – the chance to connect with other people and avoid social isolation, for example, or to make savings by shopping around for the best prices and deals, or managing online banking and finances. It’s fantastic to see how our investment into this project is being used with Severn Vale customers to access a range of opportunities on the internet and becoming digital for the first time.”

Successful ipad training for Atherton residents Atherton Close resident Sue has thoroughly enjoyed the course: “I had great fun along with friends and neighbours, learning how to use iPads. They have made such a difference, seeing people who really thought they “couldn’t do it!” now sat now playing games, ordering their shopping, and able to Skype family when they live away.”

Tutor Wendy Coward, from the WEA (Workers Education Association), who led the course, said: “As a tutor and development worker I want to get courses into these venues and teach digital skills to all - especially older students. All the students loved the courses – and I had as much fun as they did - and are now looking forward to new ones starting in September.”

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