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We're now starting to look at how to safely reintroduce some of our services as part of a phased approach. We'll keep you updated with information as soon as possible. Meanwhile, If you’re self-isolating and we’re due to visit please let us know here

Find out how we’re keeping you safe when we visit

[Updated 20/05/2020]

News Archive

Information for customers about coronavirus

The spread of coronavirus is changing every day and we continue to follow the advice from the government and Public Health England. This means we are continuing to provide all of our services and support to our customers. 

However, if you’re self isolating or have been diagnosed with coronavirus and we’re due to visit you in your home it’s really important that you call us on 01684 272727 or complete this form to let us know beforehand. This is vital for the safety of our colleagues and other customers.

We will continue to monitor the situation carefully over the days ahead and will update this page and our social media channels on Facebook and Twitter should things change, so please keep check back for further updates.

In the meantime continue to follow the advice from Public Health England: avoid contact with people who are unwell, wash your hands regularly, cover your nose and mouth when you cough or sneeze and try to avoid touching your eyes, nose and mouth.

All the latest information, advice and facts about coronavirus are available on the Gov.uk website.

For more information about our services you can visit our coronavirus frequently asked questions page.