Mission and Objectives

Severn Vale Housing's mission is to become:

 

"THE BEST LANDLORD ANYONE COULD WISH FOR"

 

To achieve this Severn Vale has five core objectives

 

Customer - to put customers first and involve them in the design and delivery of services which satisfy their needs and expectations.

People - to involve, develop and empower the people who deliver our services.  To continuously improve through strong leadership, effective process management and delivering results.

Governance - to ensure we are governed effectively, controlling and managing the statutory and regulatory compliance of Severn Vale Housing through a strong Board of management with the skills, abilities and experience to determine our strategic direction.

Community - to continue developing strong and effective relationships within the communities we work.

Improvement - to ensure continuous improvement through effective performance monitoring mechanisms which clearly define goals and objectives with measurable outcomes.