Mission and Objectives
Severn Vale Housing's mission is to become:
"THE BEST LANDLORD ANYONE COULD WISH FOR"
To achieve this Severn Vale has five core objectives
Customer - to put customers first and involve them in the design and delivery of services which satisfy their needs and expectations.
People - to involve, develop and empower the people who deliver our services. To continuously improve through strong leadership, effective process management and delivering results.
Governance - to ensure we are governed effectively, controlling and managing the statutory and regulatory compliance of Severn Vale Housing through a strong Board of management with the skills, abilities and experience to determine our strategic direction.
Community - to continue developing strong and effective relationships within the communities we work.
Improvement - to ensure continuous improvement through effective performance monitoring mechanisms which clearly define goals and objectives with measurable outcomes.