Report a Repair
You can now report your repair online using Severn Vale Housing's online Repair Reporting Service.
The repair reporting tool is quick, convenient and easy-to-use.
The online repair reporting service helps us to provide you with the best possible service. You can also find useful tips and advice using this service.
Note: Please contact us by telephone in the case of an emergency.
Reporting a Repair by Telephone
Alternatively, you can report your repair by telephone on 01684 272727.
When reporting a repair by telephone, it would be helpful if you would provide us with the following information:
- Your name
- Your address
- Your telephone number
- Details of the fault or the repair required
- Location of the fault or repair
- Arrangements for accessing your property
Out of Hours - Emergency Repairs Service - 0800 783 4348
Severn Vale Housing has an emergency out of hours repairs service which is available during the following times:
- After 5pm Monday to Thursday
- After 4:30pm on a Friday
- All day on a Saturday, Sunday or Bank Holiday
To request an emergency out of hours repair telephone 0800 783 4348