Speaking your Language?

Did you know that we can speak your language?  Czy wiesz, że możemy mówić swoim języku? Eğer biz senin dilinden konuşmayı biliyor muydunuz ? Vai jūs zināt, mēs varam runāt savu valodu ? Věděli jste, že můžeme mluvit vaším jazykem ? Você sabia que pode falar a sua língua? 

At Severn Vale Housing we can offer you Face to Face translation, immediate telephone translation, website translation and written translation of any of our documents and publications (excluding legal documents).  The best news is that it is all free!

Face to Face

We are able to provide you with Face to Face translation in two different ways.  We can arrange for an interpreter to meet you and a member of Severn Vale staff at out offices or your home, or we can call Language Line whilst you are in our offices.

Please note that if you require a translator to attend a meeting with you at our offices we will require prior notice so we can arrange this.

Telephone

We have access to Language Line.  They are able to provide us with immediate telephone translation with over 170+  languages.  If you contact us or we contact you via telephone  we can contact Language Line for immediate one to one translation.

For more information on the languages that they are able to translate please refer to Language Lines availability list.

 

Written

If you require any our our documents or publications translating into another language, please contact us and we will arrange for those to be sent to you.  However please note that we are unable to translate legal documents.

 

 

 

Website

Severn Vale Housing believes our website should be easily accessible to everyone.  This includes people who may have reading difficulties, visual impairment, disability, or those who do not speak English. 

To make our website as accessible as possible to all our visitors, we have provided the following tools:

• Resize Text - increase or decrease text size
• Access Keys - navigate the website using your keyboard instead using a mouse.
• Translation - view our website in different languages
• Browsealoud - read webpages out loud using the speakers on your PC
• Adobe Reader (Read Aloud) - read PDF files out loud using the speakers on your PC

We recommend that you view our website in Internet Explorer version 8 for best results.